| 1. | To answer simple enquiries within 1 clear working day
在收到查询后的1个工作天内，答覆简单的查询； |
| 2. | Improved pledge for 2005 . the target for 2004 was 5 clear working days
二零零五年的服务表现指标。 |
| 3. | Improved pledge for 2004 . the target for 2003 is 18 clear working days
二零零三年的服务表现指标为18个工作天。 |
| 4. | To send out a quotation within 4 clear working days on confirmation of calibration requirement ; and
校正要求一经确定，于4个工作天内寄上报价单；以及 |
| 5. | To make available photocopies of the standards within 2 clear working days after receipt of order
在收到订单后的2个工作天内备妥订购的标准文件影印本。 |
| 6. | Where the applications are made in form of fax , post or drop box , five clear working days are required for processing
亲身申请可获即日批核；以传真、邮寄或投递箱方式 |
| 7. | To provide a quotation for the photocopies or originals of standards within 1 clear working day after receipt of enquiry
在收到查询后的1个工作天内，提供标准文件影印本或正本费用的报价单； |
| 8. | We shall , within 1 clear working day after receiving your enquiry , provide you with a preliminary quotation and an order form
在接获查询后，本组会在一个工作天内，向订户提供初步的报价单和订购表格。 |
| 9. | Normally the target reply time is 10 clear working days . upon successful completion of these courses , participants will be awarded certificates
本队的指标答覆时间是十个完整工作天。参加者成功完成这些基本课程后会获颁发证书。 |
| 10. | To notify customer within 1 clear working day the exact amount of payment after receiving confirmation of the prices from the overseas standardisation body
在海外标准组织作实报价后的1个工作天内，通知顾客所须缴付的确实款额； |
